Cancellation policy
Purchase Options Cancellation Policy
Moxie Memberships
Moxie Collective memberships require a minimum 3-month commitment. By purchasing a membership, you agree to remain enrolled and responsible for all membership payments during the initial 3-month commitment period.
Memberships cannot be canceled during the initial 3-month commitment period.
After completing the 3-month minimum commitment, you may cancel your membership before your next scheduled billing date to prevent future charges. Cancellation requests submitted after a renewal payment has been processed will apply to the next billing cycle, and payments already processed are non-refundable.
Canceling a membership does not provide a refund or credit for previously processed membership payments, unused workshop hours, or partially used membership periods.
Membership Hours
Membership hours are valid only during the applicable membership period and do not roll over to future membership periods. Any unused hours expire at the end of the applicable period.
Cancellation of a membership does not extend the expiration date of unused hours.
Automatic Renewal
After the initial 3-month commitment, memberships will continue to renew automatically at the applicable billing frequency until canceled.
By purchasing a membership, you authorize Moxie Collective and its payment processor to automatically charge the payment method provided for recurring membership payments.
Failed Payments
If a scheduled membership payment cannot be processed, access to membership benefits and booking privileges may be suspended until the outstanding payment is resolved.
Workshops, Bundles & Other Purchases
One-time workshop bookings and workshop bundles are not subscriptions and are governed by Moxie Collective's Return and Refund Policy and applicable booking/rescheduling policies.
How to Cancel
After completing the initial 3-month commitment, customers may cancel through the available subscription management options or by contacting:
Moxie Collective
moxiecollectiveco@gmail.com
Please submit cancellation requests before your next scheduled billing date.